Refunds & Returns Policy
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- Refunds & Returns Policy
Returns
Due to the nature of food products, returns are generally not accepted once the package has been opened.
Eligible Return Cases
Returns may be accepted if:
- Wrong product delivered
- Damaged product received
- Product received in unusable condition
Return Request Timeline
Customers must report issues within 48 hours of delivery with photographs of the product and packaging.
Refund Process
Once approved, refunds will be processed within 7–10 business days to the original payment method.
Non-Returnable Items
Opened food products and products damaged due to customer mishandling are not eligible for return.
